Privacy Policy

Effective as of June 6, 2023
Our commitment to transparency applies not only to the food we source, but also to the
data we collect about you, how it is used and with whom it is shared. This Privacy Policy
describes how Bondadosa LLC dba The KindBox (“The KindBox”, “we”, “us” or “our”)
collect, use and share your personal information in connection with your use of our
websites (collectively, the “Site”), mobile applications (collectively, the “App”), and social
media pages that link to this Privacy Policy (together with the “Site” and “App”, the
“Service”); and in the context of certain offline activities described in this notice.
Table of Contents
1. Personal information we collect
2. How we use your personal information
3. How we share your personal information
4. Your choices
5. Other sites and services
6. Security practices
7. International data transfers
8. Children
9. Important information for Colorado residents
Personal information we collect
Information you provide to us.
Personal information you may provide to us through the Service or otherwise includes:
● Contact data, such as your first and last name, email and mailing addresses, postal
code, and phone number.
● Profile data, such as your username and password that you set to establish an
online account with us, and other information you include in your account profile.
● Communications that we exchange when you communicate with us, such as when
you request support, contact us with questions or feedback or complete our
● Content, such comments, text, images, audio, video or other content you post to
or provide through the Service.
● Payment and transactional data, such as the information needed to complete your
orders on or through the Service (including name, credit card information, billing
and shipping information), information about your payment transactions, and your
order history.
● Marketing data, such as your preferences for receiving communications about our
products, activities, events, and publications; details about how you engage with
our communications; and information you provide when you participate in an event,
contest or promotion.
● Other information that we may collect which is not specifically listed here, which
we will use as described in this Privacy Policy or as otherwise disclosed at the time
of collection.
Other sources. We may combine personal information we receive from you with personal
information we obtain from other sources, such as:
● Data providers, such as information services and data licensors.
● Public sources, such as public social media platforms.
● Business partners, such as joint marketing partners and event co-sponsors.
Automatic collection. We, our service providers, and our business partners may
automatically log information about you, your computer or mobile device, and your
activity over time on the Sites and other online services, including:
● Device data, such as your computer or mobile device opersuch as your computer
or mobile device operating system type and version number, manufacturer and
model, browser type, screen resolution, IP address, the website you visited before
browsing to our website, and general location information such as city, state or
geographic area.
● Online activity data, , such as pages or screens you viewed, how long you spent
on a page or screen, navigation paths between pages or screens, information
about your activity on a page or screen, access times, and duration of access.
Precise geolocation data, such as when you authorize our mobile application to
access your location.
● Security data, such security camera footage recorded at our offices or facilities.
Cookies and similar technologies. Some of our automatic data collection on the Site is
facilitated by:
● Cookies, which are text files that websites store a visitor‘s device to uniquely
identify the visitor’s browser or to store information or settings in the browser for
the purpose of tracking user activity and patterns, helping you navigate between
pages efficiently, remembering your preferences and generally improving your
browsing experience.
● Flash cookies, or locally-stored objects, which are used for purposes similar to
cookies but allow storage of a larger amount of data.
● Web beacons, also known as pixel tags or clear GIFs, typically used to
demonstrate that a webpage or email was accessed or opened, or that certain
content was viewed or clicked, typically to compile statistics about usage of
websites and the success of marketing campaigns.
● Software development kits, or SDKs, which are used to incorporate third party
computer code into our App that allows the third party service providers or
advertising partners to collect data directly from it for a variety of purposes,
including to provide us with analytics regarding the use of the App, to integrate
with social media, add features or functionality to our app, or to facilitate online
Information about others. You share personal information about others with us, such as
when you send them a gift through the Service or refer friends or other contacts to us.
When you share the personal information of others with us, you are responsible for
ensuring you have their permission to do so.
Information we obtain from social media platforms. Information you provide when you
interact with us on social media. If you choose to log in to the Service through a social
network or other third party platform, or otherwise connect your account on a third party
platform to your account through the Service, we may collect information about you from
that platform or network. For example, this information may include your username, user
ID, profile picture, cover photo, email address and other contact information, and your
affiliations. You may also have the opportunity to provide us with additional information
through the third party platform, such as a list of your friends or connections. Read more
about third party platforms in the Your Choices section below.
How we use your personal information
Service delivery. We may use your personal information to:
● provide, operate and improve the Service and our business;
● facilitate your authentication to the Service by logging into a third party platform,
such as Facebook or Google;
● enable security features of the Service, such as by sending you security codes via
email or SMS, and remembering devices from which you have previously logged in;
● facilitate social features of the Service, such as by identifying and suggesting
connections with other users of the Service and providing chat or messaging
● communicate with you about the Service, including by sending you
announcements, updates, security alerts, and support and administrative
● understand your needs and interests, and personalize your experience with the
Service and our communications;
● provide support and maintenance for the Service; and
● to respond to your requests, questions and feedback
Research and development. We may use your personal information for research and
development purposes, including to analyze and improve the Service and our business.
As part of these activities, we may create aggregated, de-identified or other anonymous
data from personal information we collect. We make personal information into anonymous
data by removing information that makes the data personally identifiable to you. We may
use this anonymous data and share it with third parties for our lawful business purposes,
including to analyze and improve the Service and promote our business.
Marketing and advertising. We and our third party advertising partners may collect and
use your personal information for marketing and advertising purposes:
Direct marketing. We may send you KindBox-related or other direct marketing
communications as permitted by law, including text messages that you may opt to receive
from us that may include information about promotional offers and more. These messages
may use information automatically collected based on your actions while on our Site or
App and may prompt messaging such as cart reminders. If you opt to have SMS
notifications sent to your mobile phone, we receive and store the information you provide,
including your telephone number or when you read a text message. You may opt-out of
our marketing communications as described in the Opt-out of marketing section below
For more information about text messages, see our Terms and Conditions.
Interest-based advertising. We may contract with third-party advertising companies and
social media companies to display ads on our Service and other sites. These companies
may use cookies and similar technologies to try to tailor the ads you see online to your
interests based on your activity over time across our Service and other sites, or your
interaction with our emails. These ads are known as “interest-based advertisements.” You
can learn more about your choices for limiting interest-based advertising, in the
Advertising choices section below.
Compliance and protection. We may use your personal information to:
● comply with applicable laws, lawful requests, and legal process, such as to
respond to subpoenas or requests from government authorities.
● protect our, your or others’ rights, privacy, safety or property (including by making
and defending legal claims);
● enforce the terms and conditions that govern the Services; and
● prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical
or illegal activity, including cyberattacks and identity theft.
For other purposes. We may also use your personal information for other purposes
described in this Privacy Policy or at the time we collect the information.
How we share your personal information
We may share your personal information with the following parties and as otherwise
described in this Privacy Policy or at the time of collection:
Affiliates. Our corporate parent, subsidiaries, and affiliates, for purposes consistent with
this Privacy Policy.
Service providers. Unrelated companies and individuals that provide services on our
behalf or help us operate the Service or our business (such as customer support, hosting,
payment processing, analytics, email delivery, marketing, and database management
services). These third parties may use your personal information only as authorized under
our contracts with them.
Partners. Third party partners who offer products and services that may be of interest to
you. We may sometimes share your personal information with partners or enable partners
to collect information directly via our Service, including when you have indicated your
interest in certain products or services.
Advertising partners. Third party advertising companies that collect information about
your activity on the Site and other online services to help us advertise our and other
services, and/or use hashed customer lists that we share with them to deliver ads on their
platforms to our customers and similar users (“Custom Audience Campaigns”).
Third party platforms. Social media platforms or other third party platforms that you
connect to the Service and where you authorize us to share your information with them
(such as when you use options to access the Service by logging into the third party
Other users. Other users of the Service or the public when you chose to make your
profile or other personal information available to them through the Service, such as when
you provide comments, reviews, survey responses, or other content. We do not control
how other users or third parties use any personal information that you make available to
such users or the public. Please be aware that any information you post publicly can be
cached, copied, screen captured or stored elsewhere by others (e.g., search engines)
before you have a chance to edit or remove it.
Professional advisors. Professional advisors, such as lawyers, bankers, auditors and
insurers, where necessary in the course of the professional services that they render to
Authorities and others. Law enforcement, government authorities, and private parties,
when we believe in good faith it is necessary or appropriate for the compliance and
operations purposes described above
Business transferees. Relevant participants in business transactions (or potential
transactions) involving a corporate divestiture, merger, consolidation, acquisition,
reorganization, sale or other disposition of all or any portion of the business or assets of,
or equity interests in, KindBox or our affiliates (including, in connection with a bankruptcy
or similar proceedings).
For other purposes. We may also share your personal information for other purposes
described in this Privacy Policy or with your consent.
Your choices
You have the following choices with respect to your personal information:
Access or update your information. Updating Account Information. You may update or
edit your account information by accessing your account page at,
accessing the account settings on your app, emailing You may
also deactivate your account pursuant to the Terms and Conditions. We may retain
relevant information related to your account when permitted by law or for legitimate
business purposes.
Opt-out of marketing communications. You may opt out of marketing-related emails by
following the opt-out or unsubscribe instructions at the bottom of the email, or by
contacting us at You may opt out of receiving text messages at
any time by texting “STOP” to our text messages. You may continue to receive
service-related and other non-marketing emails.
Disclosure of your information for third party marketing. If you do not want us to share
your personal information with unaffiliated or non-agent third parties for promotional
purposes, you can opt-out by sending us an email stating your request to
Cookies. Most browsers let you remove or reject cookies. To do this, follow the
instructions in your browser settings. Many browsers accept cookies by default until you
change your settings. Please note that if you set your browser to disable cookies, the
Service may not work properly. For more information about cookies, including how to see
what cookies have been set on your browser and how to manage and delete them, visit To learn how you can manage your Flash cookie settings, visit
the Flash player settings page on Adobe's website at
Advertising choices. You may opt-out of receiving targeted online advertising on
websites through members of the Network Advertising Initiative at or the Digital Advertising Alliance at You may opt out of receiving targeted advertising in
mobile apps through participating members of the Digital Advertising Alliance in the
AppChoices mobile app, available at
Please note that we also may work with companies that offer their own opt-out
mechanisms and may not participate in the opt-out mechanisms linked above. In addition,
your mobile device settings may provide functionality to limit use of the advertising ID
associated with your mobile device for targeted online advertising purposes. If you
choose to opt out of targeted online advertisements, you will still see advertisements
online but they may be less relevant to you. Not all companies participate in these opt-out
programs, so even after opting out through them, you may still receive some cookies and
interest-based from other companies.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals
to the online services that you visit. We currently do not respond to “Do Not Track” or
similar signals. To find out more about “Do Not Track,” please visit
Choosing not to share your personal information. If you do not provide information that
we need to provide the Service, we may not be able to provide you with the Service or
certain features. We will tell you what information you must provide to receive the Service
when we request it.
Third party platforms. If you choose to connect to the Service through your social media
account or another third party platform, you may be able to use your settings in your
account with that platform to limit the information we receive from it. If you revoke our
ability to access information from a third party platform, that choice will not apply to
information that we have already received from that third party.
Other sites and services
The Service may contain links to websites and other online services operated by third
parties. These links are not an endorsement of, or representation that we are affiliated
with, any third party. In addition, our content may be included on web pages or other
online services that are not associated with us. We do not control websites or other online
services operated by third parties, and we are not responsible for their actions. Other
websites and online services follow different rules regarding the collection, use and
sharing of your personal information. We encourage you to read the privacy policies of the
other websites and online services you use.
Security practices
We employ a number of technical, organizational, and physical safeguards designed to
protect the personal information we collect. However, security risk is inherent in all
internet and information technologies and we cannot guarantee the security of your
personal information.
International data transfers
We are headquartered in the United States and may use service providers in other
countries. Your personal information may be transferred to the United States or other
locations where privacy laws may not be as protective as those in your state, province, or
Our sites and online services are not intended for use by children under 16 years of age. If
we learn that we have collected personal information from a child under 16 without the
consent of the child’s parent or guardian as required by law, we will delete it.
Changes to this Privacy Policy
We may modify this Privacy Policy at any time. If we make material changes to this
Privacy Policy, we will notify you by updating the effective date of this Privacy Policy and
posting the modified Privacy Policy on the Service. We may also provide notification of
changes via email if we have your email address, through the Service or in another
manner that we believe is reasonably likely to reach you.
Any modifications to this Privacy Policy will be effective when posted (or as otherwise
indicated at the time of posting). In all cases, your continued use of the Service after the
posting of any modified Privacy Policy indicates your acceptance of the modified Privacy
Important information for Colorado residents
This section describes how we collect, use and share Personal Information of Colorado
residents in operating our business, including in the context of in-person meetings, at our
events and other offline sales and marketing activities. For purposes of this section,
“Personal Information” has the meaning given in the Colorado Consumer Privacy Act of
2021 (“CCPA”) but does not include information exempted from the scope of the CCPA.
Your Colorado privacy rights. As a Colorado resident, you have the rights listed below.
However, these rights are not absolute, and in certain cases we may decline your request
as permitted by law.
You can request the following information about how we have collected and used your
Personal Information during the past 12 months:
● The categories of Personal Information that we have collected.
● The categories of sources from which we collected Personal Information.
● The business or commercial purpose for collecting and/or selling Personal
● The categories of third parties with whom we share Personal Information.
● Whether we have disclosed your Personal Information for a business purpose, and
if so, the categories of Personal Information received by each category of third
party recipient.
● Whether we’ve sold your Personal Information, and if so, the categories of Personal
Information sold to each category of third party recipient.
● Access. You can request a copy of the Personal Information that we have collected
about you during the past 12 months.
● You can ask us to delete the Personal Information that we have collected from you.
● Opt-out of sales. If we sell your Personal Information, you can opt-out.
● You are entitled to exercise the rights described above free from discrimination in
the form of refusal to provide the Services or legally prohibited changes to the
price or quality of the Services.
How to exercise your rights You may exercise your Colorado privacy rights described
above as follows:
● Right to information, access and deletion. You can request to exercise your
information, access and deletion rights by:
● clicking LINK and submitting a request form
● calling or texting us at +1 (361) 428-1663
● emailing
● Right to opt-out of the “sale” of your Personal Information. Like many companies,
we use services that help deliver interest-based ads to you. Our use of some of
these services may be classified under Colorado law as a “sale” of your Personal
Information to the companies that provide the services because they collect
information from our users (e.g., device data and online activity data) to help them
serve ads more likely to interest you. You can request to opt-out out of this “sale”
of your personal information here: Do Not Sell My Personal Information
We reserve the right to confirm your Colorado residency to process your requests and will
need to confirm your identity to process your requests to exercise your information,
access or deletion rights. As a part of this process, government identification may be
required. Consistent with Colorado law, you may designate an authorized agent to make a
request on your behalf. In order to designate an authorized agent to make a request on
your behalf, you must provide a valid power of attorney, the requester’s valid
government-issued identification, and the authorized agent’s valid government-issued
identification. We cannot process your request if you do not provide us with sufficient
detail to allow us to understand and respond to it.
For information about:
● The categories of sources of this information, see the section above entitled
personal information we collect
● The business/commercial purposes for which we collect this information, see the
section above entitled how we use your personal information;
● The categories of third parties to which we disclose this information for business
purposes, see the section above entitled how we share your personal information.